Module 01 / 13 · Student lifecycle
Admission Counselling & Front Office
Bring enquiries, counselling, applications and confirmed admissions into one traceable journey. Once admission is confirmed, create the student record without retyping the applicant’s details.
The working flow
What happens, step by step
- Reception records an enquiry and captures the source.
- Admission officer assigns a counsellor and follow-up date.
- Counsellor records discussions, course preference and next action.
- Applicant completes the application and supplies required documents.
- Admission officer verifies eligibility, documents and available seats.
- Admission authority approves or rejects with a reason.
- Confirmed admission creates the student ID and applicable fee schedule.
How this connects
Confirmed admission supplies identity, programme, batch and admission route to Student Records; Accounts assigns the approved fee structure.
The responsible office enters and maintains its records. The named verifier checks accuracy; the approver authorises decisions. Every material change retains the actor, date and reason.
The record specification
Fields, requirements & responsibility
Each row identifies the input, when it is needed and who is responsible.
01 / Enquiry & counselling
17 fields| Field name | Input type | Requirement | Entered by | Verified / approved by |
|---|---|---|---|---|
| Enquiry number | Automatic ID | System generated | Reception / counsellor | Admission officer |
| Enquiry date and time | Date/time | System generated | Reception / counsellor | Admission officer |
| Enquiry source | Select: walk-in / call / website / referral | Required | Reception / counsellor | Admission officer |
| Applicant full name | Text | Required | Reception / counsellor | Admission officer |
| Applicant mobile | Telephone | Required | Reception / counsellor | Admission officer |
| Applicant email | If available | Reception / counsellor | Admission officer | |
| Parent / guardian name | Text | Required | Reception / counsellor | Admission officer |
| Parent / guardian mobile | Telephone | Required | Reception / counsellor | Admission officer |
| Interested programme and branch | Select | Required | Reception / counsellor | Admission officer |
| Previous qualification | Select | Required | Reception / counsellor | Admission officer |
| Assigned counsellor | Staff lookup | Required | Reception / counsellor | Admission officer |
| Follow-up date | Date/time | Required | Reception / counsellor | Admission officer |
| Follow-up outcome | Select | Required | Reception / counsellor | Admission officer |
| Counselling notes | Long text | Required | Reception / counsellor | Admission officer |
| Next action | Long text | Required | Reception / counsellor | Admission officer |
| Enquiry status | Select: new / contacted / applied / closed | Required | Reception / counsellor | Admission officer |
| Closure reason | Long text | When closed | Reception / counsellor | Admission officer |
02 / Application & verification
13 fields| Field name | Input type | Requirement | Entered by | Verified / approved by |
|---|---|---|---|---|
| Application number | Automatic ID | System generated | Applicant / admission officer | Admission officer |
| Application date | Date | Required | Applicant / admission officer | Admission officer |
| Date of birth | Date | Required | Applicant / admission officer | Admission officer |
| Admission category / quota | Select | Required | Applicant / admission officer | Admission officer |
| Entrance examination name | Text | If applicable | Applicant / admission officer | Admission officer |
| Entrance roll number, score and rank | Text / number | If applicable | Applicant / admission officer | Admission officer |
| Qualifying examination marks | Percentage | Required | Applicant / admission officer | Admission officer |
| Course preferences | Ordered choices | Required | Applicant / admission officer | Admission officer |
| Identity and academic documents | Document checklist | Required | Applicant / admission officer | Admission officer |
| Originals verified | Yes / no | Required | Applicant / admission officer | Admission officer |
| Missing documents and deadline | Checklist / date | If incomplete | Applicant / admission officer | Admission officer |
| Eligibility decision | Select: eligible / review / not eligible | Required | Applicant / admission officer | Admission officer |
| Verification remarks | Long text | If review or rejected | Applicant / admission officer | Admission officer |
03 / Admission decision & handoff
11 fields| Field name | Input type | Requirement | Entered by | Verified / approved by |
|---|---|---|---|---|
| Offered programme / branch | Select | Required | Admission officer | Admission authority |
| Seat category and allotment reference | Text | Required | Admission officer | Admission authority |
| Admission route | Select: first year / lateral entry / transfer | Required | Admission officer | Admission authority |
| Entry academic year | Number | Required | Admission officer | Admission authority |
| Batch and academic session | Select | Required | Admission officer | Admission authority |
| Admission decision | Select: pending / confirmed / rejected / withdrawn | Required | Admission officer | Admission authority |
| Decision reason | Long text | If rejected or withdrawn | Admission officer | Admission authority |
| Approved by and approval date | Audit record | System generated | Admission officer | Admission authority |
| Fee structure reference | Linked record | Required | Accounts | Finance officer |
| Student ID and enrolment handoff | Linked record | After confirmation | Admission officer | Admission authority |
| Cancellation / refund reference | Linked record | If applicable | Admission officer | Finance officer |
Approvals & operating rules
- Only the admission authority confirms admission or approves an exception.
- Duplicate enquiries are linked after checking mobile number, email and applicant identity.
- A changed programme or admission category must be re-verified before final confirmation.
Keep people informed
Notifications
- Counsellor: newly assigned enquiry and overdue follow-up.
- Applicant: application receipt, missing documents and admission decision.
- Student section and accounts: confirmed admission handoff.
Make decisions clearly
Reports
- Enquiries by source and programme
- Counsellor follow-up ageing
- Enquiry-to-admission conversion
- Seats offered, confirmed and available
- Incomplete applications and pending verification
Notification channels, approval thresholds and external integrations are proposed and will be confirmed with the institute. The local demonstration does not send messages.